Cancellation Policy

Order Cancellation

You may cancel your order before it is dispatched by contacting us as soon as possible. Once an order has been shipped, it cannot be cancelled.

Returns & Exchanges

As each piece is carefully quality-checked before dispatch, all confirmed sales are final. We do not offer returns or exchanges, except where an item arrives damaged or defective (see below).

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 48 hours of delivery with clear photos and an unboxing video. Once verified, we will offer a replacement (subject to availability) or a refund.

Customised & Rental Items

Customised, made-to-order and rental items cannot be cancelled or refunded once confirmed.

Refunds

Approved refunds (for cancellations before dispatch or verified damaged items) are processed to your original payment method within 5–7 business days.

Contact

Call / WhatsApp +91 99237 51471 or reach us via our Contact page.